Free Estimate | Foundation Repair Company in OR and WA | Terrafirma

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Servicing Oregon and Washington

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    Customer Reviews

    They were very thorough in their work and Tieran (?) was able to take the time to explain what they were doing. I was quite pleased.
    Awesome job fixing the tripping hazard that was my sidewalk. From friendly and professional Pat who came out to assess and provide an estimate; to Amber, the project manager who was communicative, helpful and friendly; to Johnny who actually did the work I'm very pleased with - Thank you! Would highly recommend!
    Excellent service. Cleaned up and left the site well kept.
    Sadly I did not have the great experience everyone else did. The person who originally did an estimate on my project quoted a Nexus product that they would use to basically glue a crack in my porch and when the guys got there to do the project they told me this was not the purpose of Nexus and that this would not work. He told me he would talk to his supervisor and get this removed from my bill. The project could not be completed on the day they arrived because something was broken on their truck. They rescheduled, then canceled the rescheduled appt, then rescheduled again. They finally made it out to fix my porch, but I was then told that the misquoted amount would not be removed from my bill. At this point I just wanted to be done with TerraFirma, so I paid my bill when they were done. A few days later I get a text from them saying they have scheduled my project, so I replied to the text and said I was confused because my project has a.ready been completed and then they responded with an apology. Today I get a call from the main office saying there is still a balance due on my invoice, which I’m not even sure how that could be. I would never suggest this company to anyone and will never use them again.
    The crew was polite, informative and great personalities. They cleaned up fantastic. Even the neighbors commented.
    Our concrete garage floor was sinking on one side. I wanted it leveled before it cracked, resulting in more costly repairs. TerraFirma successfully leveled it with their expanding polyurethane foam. The process only took a few hours.
    We were able to get an appointment two days after calling and they were even able to come earlier after checking in to make sure we were available. Even though we were given some hard news about the repairs needed Jason did so in such a friendly and courteous manner. He was very patient with me and explained all of the proposal in detail. I really appreciate all of the time Jason took to help me today. It really made me feel like our house wasn’t just a job.
    The company did good work. This is the second time we have used these services. Price has almost doubled in five years. Getting expensive!
    Great job Thank all you guys TerraFirma👏 keep going
    Great customer service!
    Great company. I would recommend them in a minute.
    Decent administrative experience. The onsite crew were polite, on time, efficient, and extremely clean. Excellent experience.
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