Crumbling Basement Walls and other Common Foundation issues

Austin was an amazing technician. The scheduling was easy, he was punctual, and the communication was professional. He crawled the entire crawlspace like a champion and even found a little plumbing leak for us. The estimate was provided on site, and I would highly recommend them for encapsulation and other foundation work.

So I had Jorge as a Forman with Juan, Manuel, Kevin, Zach, and Daniel.
First off, Jorge did an excellent job of communicating the process, explaining materials he was using, and setting up the sump online system with my wife (it was the first time he'd installed this particular sump, so the set up was new to him as well).
Secondly, When he was done, even though it was Friday night and I know he wanted to get back home, he chatted with my wife and I and was very pleasant and positive. I believe he said he's been there for four years and also said it was a great company to work for. I also work in the construction industry and was generally curious about the company. I could tell he was sincere.
Lastly, To say they worked hard was an extreme understatement; they had to haul in by hand 5 gallon buckets of concrete and haul out all the jackhammering they did to get the foundation flood protection as well as the sump set. No standing around. No cell phone use. Just solid work. Jorge's crew was friendly enough, but they were no-nonsense and left the up front communication to him.

The cost wasn't cheap, but we went with Terra Firma strictly on reputation. We live about 75 miles out of PDX, and to get the job done, they sent out an additional crew for a crucial piece of the work. I would say, despite the cost (and it's not like they were ripping me off, it was just a costly project), I got my money's worth based on what I saw from the labor intensity. I really can't believe how much they did in such little time. They said "one day", and by God they made it happen. They had to hammer out approximately a 75' long, 8" wide by 10" deep trench along the inner concrete foundation of my house, hammer out and install a sump, then core out, install and set a discharge conduit about 12 feet outside of my house. Not a small task for a day's work.

My only nitpick would be there was a small amount of dust left over from the work, despite the very elaborate taping and containment plastic they used (which was a LOT). They did great of taping everything and covering floors, etc. I was concerned about silica, and Jorge told me they would use a vacuum shroud for the hammering process, which I assume was done, but was not at home for that phase of the process. My wife has asthma, so dust is our nemesis!

This is one of those projects that you hope you don't have to use (flood prevention), but a small part of me wants to have water trickle in to see the efficacy of the work. Time will tell!
Until then, thank you Jorge and crew for kicking some ass, and getting a good tackle on our flood prevention!

I recently purchased a home that I knew had water encroachment in the basement. Terra Firma came and presented what can be done and I knew it had to be done. Tieran and his crew came in and did exactly what was explained to me. They answered all my questions and I feel very confident it will be a dry basement going forward. I highly recommend this company for any work that needs to be done to foundation, water issues, crawl space etc. Fantastic company!

A few days after moving into our home we noted some serious issues with our outdoor drainage.
Over the course of just 2 days of rain in the Pacific NW, water was flowing into the garage and crawl space rather than away from the house.
We needed an evaluation and a plan asap. Based on reviews and services available, a quick call to TerraFirma was the answer.
I had an appointment within a few days. We were very pleased when Seth arrived and explained that, by the end of today’s visit we would have a detailed plan including the cost. As we walked around the entire foundation and yard Seth was open to questions and explained details of what he was noticing. Seth was also taking note of other potential issue that could be avoided with some preventive DIY care.
The extensive evaluation resulted in great news. Although we knew it was going to be an expensive project, due to the labor involved, Seth presented an optimal approach for a permanent solution at a fair price.
We were very happy working with Seth and TerraFirma.

Steve and Toni
Shelton,WA

I had TerraFirma foundations repair my crawl space issues, the 3 men that came out to do the job were very professional and cautious. Jorge, Juan B, and Manual J, did an exceptional job and Jorge explained everything that they were doing and showed me lots of pictures during the process. After the job was finished they made sure everything was cleaned and put back together. Than I received a call from the project manager Jonah, to make sure everything went well and he made sure I was happy with the job. I recommend TerraFirma to everyone!!!!!

Thank you Seth, for being so thorough during the inspection of our needs. Your explanation of what caused our problem and the process to fix it was easy to understand. We are looking forward to having our foundation issues repaired by Terrafirma.

I don’t usually do reviews but in this case people should know this is a first class company. Great communications and no selling you on something you don’t need. John was very professional, he spent time with us expanding what issues he did find, measured the level of the floors, inspected under the house and checked wall and foundation cracks. He also placed a blanket down to collect any dirt from entering and exiting the crawl space inside the house. I highly recommend John from the Eugene office and TerraFirma.

I love TerraFirma. We had a new foundation with a sump pump and dehumidifier four years ago. First, it is so great having a dry basement! Each year, TerraFirma sends someone to check the sump pump and the dehumidifier. Jeff did the inspection last year and this year. He showed me what he was doing, documented with pictures, answered my questions and showed up on time! This has been my experience with every interaction I have had from the beginning of the project to the follow-up.

Here is a picture of the new foundational wall and my workout area.

In a word, Terra Firma was AWESOME! From the beginning to the end. Everyone involved, from the first visit by Tyler to the project coordinator, Jonah, to the crew that did the hard work of stabilizing my foundation, James the foreman, along with Oscar and Jayden. The engineering and permitting with the city were handled and I was informed all along the way. The crew showed up on the dot every day, was friendly, professional and respectful of the property. My property was restored to the condition they found it in with pressure washing and putting the deck back together. They also alerted me to problems with my plumbing that needed to be addressed that I would not have otherwise been aware of. It was work that needed to be done to avoid any further damage, inability to sell at a later time or saving my family the burden of dealing with it.

Don't hesitate, call these folks and specifically ask for Seth!! I am not a construction minded individual and had a level of intimidation when asking to have someone come out to look at our foundation, but Seth made everything so dang easy. Never once did I feel like he was talking over my head (very knowledgable!) and was extremely respectful with any/all questions I had. He truly took his time and didn't make me feel like I was wasting his. 100/10!