FOUNDATION REPAIR BEFORE & AFTER GALLERY

Austin was an amazing technician. The scheduling was easy, he was punctual, and the communication was professional. He crawled the entire crawlspace like a champion and even found a little plumbing leak for us. The estimate was provided on site, and I would highly recommend them for encapsulation and other foundation work.

Very pleased with the work, from the beginning sales person visit to the ending follow-up chats, on the phone, about the work performed. We had a foundation...

I love TerraFirma. We had a new foundation with a sump pump and dehumidifier four years ago. First, it is so great having a dry basement! Each year, TerraFirma sends someone to check the sump pump and the dehumidifier. Jeff did the inspection last year and this year. He showed me what he was doing, documented with pictures, answered my questions and showed up on time! This has been my experience with every interaction I have had from the beginning of the project to the follow-up.

Here is a picture of the new foundational wall and my workout area.

We had a great experience with Terra Firma. The quality of their work is absolutely top notch. They really know their stuff. Travis stopped by several times after work to check on our foundation, to make sure it was not getting worse while we waited for our scheduled day. Luis J, Tony, and Gustavo M did the work and they did a fantastic job. Even better, they installed a new vapor barrier free of charge, completely unprompted. Very satisfied.

Our foundation was leaning and they stabilized it, cleaned under the house, and put in a sub pump. We were very happy to get this job done and they did a great job. My husband says every time he asked a question the foreman was very willing to answer. The workers were polite. They arrived when expected and finished the job as promised in the given time.

In a word, Terra Firma was AWESOME! From the beginning to the end. Everyone involved, from the first visit by Tyler to the project coordinator, Jonah, to the crew that did the hard work of stabilizing my foundation, James the foreman, along with Oscar and Jayden. The engineering and permitting with the city were handled and I was informed all along the way. The crew showed up on the dot every day, was friendly, professional and respectful of the property. My property was restored to the condition they found it in with pressure washing and putting the deck back together. They also alerted me to problems with my plumbing that needed to be addressed that I would not have otherwise been aware of. It was work that needed to be done to avoid any further damage, inability to sell at a later time or saving my family the burden of dealing with it.

Seth did a wonderful job on our foundation inspection and was very attentive to my clients needs. Thank you Seth.

I don’t usually do reviews but in this case people should know this is a first class company. Great communications and no selling you on something you don’t need. John was very professional, he spent time with us expanding what issues he did find, measured the level of the floors, inspected under the house and checked wall and foundation cracks. He also placed a blanket down to collect any dirt from entering and exiting the crawl space inside the house. I highly recommend John from the Eugene office and TerraFirma.

I had TerraFirma foundations repair my crawl space issues, the 3 men that came out to do the job were very professional and cautious. Jorge, Juan B, and Manual J, did an exceptional job and Jorge explained everything that they were doing and showed me lots of pictures during the process. After the job was finished they made sure everything was cleaned and put back together. Than I received a call from the project manager Jonah, to make sure everything went well and he made sure I was happy with the job. I recommend TerraFirma to everyone!!!!!

So I had Jorge as a Forman with Juan, Manuel, Kevin, Zach, and Daniel.
First off, Jorge did an excellent job of communicating the process, explaining materials he was using, and setting up the sump online system with my wife (it was the first time he'd installed this particular sump, so the set up was new to him as well).
Secondly, When he was done, even though it was Friday night and I know he wanted to get back home, he chatted with my wife and I and was very pleasant and positive. I believe he said he's been there for four years and also said it was a great company to work for. I also work in the construction industry and was generally curious about the company. I could tell he was sincere.
Lastly, To say they worked hard was an extreme understatement; they had to haul in by hand 5 gallon buckets of concrete and haul out all the jackhammering they did to get the foundation flood protection as well as the sump set. No standing around. No cell phone use. Just solid work. Jorge's crew was friendly enough, but they were no-nonsense and left the up front communication to him.

The cost wasn't cheap, but we went with Terra Firma strictly on reputation. We live about 75 miles out of PDX, and to get the job done, they sent out an additional crew for a crucial piece of the work. I would say, despite the cost (and it's not like they were ripping me off, it was just a costly project), I got my money's worth based on what I saw from the labor intensity. I really can't believe how much they did in such little time. They said "one day", and by God they made it happen. They had to hammer out approximately a 75' long, 8" wide by 10" deep trench along the inner concrete foundation of my house, hammer out and install a sump, then core out, install and set a discharge conduit about 12 feet outside of my house. Not a small task for a day's work.

My only nitpick would be there was a small amount of dust left over from the work, despite the very elaborate taping and containment plastic they used (which was a LOT). They did great of taping everything and covering floors, etc. I was concerned about silica, and Jorge told me they would use a vacuum shroud for the hammering process, which I assume was done, but was not at home for that phase of the process. My wife has asthma, so dust is our nemesis!

This is one of those projects that you hope you don't have to use (flood prevention), but a small part of me wants to have water trickle in to see the efficacy of the work. Time will tell!
Until then, thank you Jorge and crew for kicking some ass, and getting a good tackle on our flood prevention!