Superb service! Excellent work. We asked them to lift (if possible), support and seal our driveway to stop some puddling, along with placing a new walkway to our front door. The concrete work was very nice, beyond complaint. The driveway was a question mark to start with, but they did well. Upon leaving, they invited us to call if we needed more adjustment. We did, and found them to be immediately responsive and very pleasant. Upon leaving again, they repeated their invitation to call again. All personel overall were very pleasant and responsive. (I am not financially or personally affiliated with Terra Firma in any way!)

From making an appointment till the end of the project, we were well informed. I was a little concerned about the drilling holes on the concrete to fill the void but they are almost invisible.

Very professional organization. It was from the estimate process to completion. If anyone has a concrete leveling project I recommend this company 100%.

Our house is nearly 100 years old, with crumbly concrete and bowing walls in the basement and lots of "do it yourself" work done on it. We love it. But it is a challenge. "Nothing in this house is square and everything is out of round." Terra Firma installed Everbrace steel walls and pillars to stabilize the foundation. Heather, Rocky, John and Anthony were all great workers, from customer relations to brute labor and skillful application. They were on time, polite, informative, and on task. Our house will stand another 100 years thanks to them.Pat S.

The work was done in two days. The problems with the very heavy concrete problems was addressed, and it does look much better which is appreciated. Jeramie was good, worked so hard. Jason did the review before it all started, very easy to work with. It does look much better, it was worth the expensive costs. Thank you!

I had a narrow but long concrete path that had heaved over the years and was cracked in a couple of places. Terra Firm leveled it perfectly and filled the cracks and gaps beautifully. Now I have a level path that I plan to expand with pavers on both sides. Huge cost savings, as my other option was to rip out the concrete and do a total reboot. Great people and a fair price for the work done. They were all done in one day and came back promptly to redo one gap between pads that wasn't just perfect.I highly recommend the Terra Firma experience. Bryna and Ken were a pleasure to work with.

We chose TerraFirma to fix problems in our crawl space. We have a perimeter foundation with a post-and-pier system beneath the house. TerraFirma installed steel jacks where wooden posts had split. They also removed waterlogged tarps, soil, and insulation under our floor, then installed a waterproofing system that included a perimeter drain, two sump pumps, a dehumidifier, and a 120-mil encapsulation liner system. They also took care of all the coordination that was needed with an electrical contractor who had to come in and add circuits for the pumps (and do a few other things). The work took 6 long days of work by three TerraFirma crew members, each of whom were very diligent, communicated well, and did a good job cleaning up at the end of each day. (The team was Antonio who was the foreman, plus Jonathan and Riko.) I had lots of questions during the work that each of them answered well and to my satisfaction; they clearly were all very knowledgeable (not just the foreman). Also, the project manager (Jonah) did a great job addressing the many questions I had during the weeks before the crew showed up. This wasn't cheap work, but I felt we got good value and good service and now don't have to work around (and worry about) moisture and mold problems in the crawl space. We also had another crew from TerraFirma do some concrete leveling work, and I was really impressed at how well they addressed one particularly challenging slab that needed a major lift. I am a scientific consultant and in the client-service business, so I am pretty particular in my expectations of a contractor. TerraFirma met those expectations really well; I highly recommend this firm.

6/25/2024Seeing I did a review 2 months ago.. I am unable to make a new one- here is the update for the work we did!6/21-6/24/2024 Work started and completed by TerraFirma!We do not even know what to say, THANK YOU WILL NEVER BE ENOUGH, You all went Way above and beyond expectations. I added pictures.To the Friday crew, to install a piering system, Jake, Aden, Steven (sorry if I spelled it wrong) what can we say, from start to finish this team was a well oiled machine, worked really really well together, put up with my husband Mark and I and all our questions and chit chat. The time that was taken to ensure EVERYTHING was going right, was explained and to ensure the safety of our home was just awesome. We had a lot of fun with these guys in conversation and jokes. When all the work was done, you could not even tell anyone was at the house working all day. These 3 great guys were some of the most fun and charismatic group we have had at the house in years. 🙂 Last but not least.... Jake you are a wonderful teacher to the crew, you have great leadership and a pretty awesome work ethic.Monday with Robert for the leveling of the driveway, walkway and stairs to front door. Working for TerraFirma for 2.5 years, Robert showed much skill and patience, as he worked alone and took his time to ensure that the proper amounts of polyfill was being pushed into all the tiny little holes he drilled all over the place. A tedious process and Robert defiantly has the patience for this part. I asked lots of questions and was pleased with all the knowledge. Again, a crew member that went above and beyond to ensure that what we expected was completed.Robert's ability to close the gaps, level a drive way that had repairs 2 times prior and failed and seeing the garage door with no gapping really blew our minds! We truly could not be happier with the outcome. Towards the end of the day, Jon, a field Supervisor came by to help with the concrete work to fill in the pier holes in the garage. Jon was just the nicest and in the short amount of time he was at our home helping, he was knowledgeable and we had great conversation while he helped with the perfect concreate work! Looks good Jon, Thank you!My family and I would like to say, the longest part was waiting for permits once the work started, it went quick, it was done RIGHT, we are truly 100% satisfied with the outcome. Hands down will recommend TerraFirma to anyone that we know needs this kind of work done on their home.THANK YOU, THANK YOU, THANK YOU!******************************************************************original post:My family and I are just getting started and can not wait to see what the end results are. For now I am rating what I KNOW with 5 stars and wish I could give more. If the work, the work ethic, the understanding and the compassion towards customers follows through this entire project the way it has just begun, I will tell you, I will brag on this company all day long!!I came across TerraFirma at the Tacoma Trade show March 2024. I spoke with both Samuel and Tulane regarding the issues at our home in South Hill Puyallup. I filled out a form, was contacted later the following week to schedule a FREE Estimate and had Samuel come to our home. Thinking we would just show him a couple things and Sam would be in and out in 30 mins, my husband and I were almost confused and very IMPRESSED with the 2.5 hour inspection, overview, breakdown of cost and mapping per say of the work area for our home. We found out and were educated on the scale of " oh S**t that is going on and that there was more to our project than a sinking driveway. Sam was beyond respectable and patient 😉 especially when listening to my concerns and questions on the what is next... and the cost of the what's next.We have now put down our deposit for work to be completed, due to permits that are needed, work can be up to 4 months out now, so Pierce county, please hurry... ;-)From our family to TerraFirma.... we look forward to working with you all soon.

Highly recommend this company. Needed a concrete pad and they were terrific. Matt and his crew were efficient, professional and did a great job. Plus they...

Had Seth Cunningham out this week for an estimate in Thurston County. We appreciated how thorough he was during the inspection and in creating the proposal.Seth was prompt, easy to work with and very professional! Unfortunately, full encapsulation of our crawl space was a little out of our budget as new homeowners, but if you are looking for any foundation or crawl space work done on your house we would definitely recommend having TerraFirma out to look at your place! I got the impression they are a top-of-the-line company that would take care of the homeowners they do business with. I would absolutely recommend them to friends and family... Also plan to call them out if I have any concrete or foundation issues in the future.