First of all, i've seen the multiple commercials on their process. I was skeptical as to its real value, but I called them anyway. They showed up and within a short period of time it was done. They additionally noticed that another area was sinking as well adjacent to the fixed area. They took the time to drill another few holes and everything now is safe. I have recommended them to three other neighbors. They cleaned up the area as though they were never there. YUP! The commercials are real. Call them and check them out and you'll never regret it.

We were able to get an appointment two days after calling and they were even able to come earlier after checking in to make sure we were available. Even though we were given some hard news about the repairs needed Jason did so in such a friendly and courteous manner. He was very patient with me and explained all of the proposal in detail. I really appreciate all of the time Jason took to help me today. It really made me feel like our house wasn’t just a job.

Great communication and overall positive experience!

Mr. Stanford did a thorough inspection of our crawlspace and gave us the honest opinion that very little needed to be addressed. He was very professional and clearly very experienced. This was after a competitor came out and tried to convince us we needed an $18,000 encapsulation.

The floor in our shop is nice and level that the door closes so nicely. before the door would not close at all. This is the second time that TerraFirma has helped us out of a sunken floor!

Polite, Prompt ,Professional…..that about sums it up.

I can’t speak highly enough of the TerraFirma team.
The crew that came out were professional an thoughtful an worked very hard
They completed the job to my satisfaction
Thanks to James, Oscar and Aris.

Thanks, Jim Bell

Terra Firma came out in cold conditions to level bldg slab and exterior sidewalk. Skyler the tech was great at communicating arrival times while driving in icy conditions. He was also great at communicating the process and was always friendly in answering my questions. They have professional tools and equipment to manage the work. Very satisfied and many thanks.

Prompt, professional, extremely knowledgeable, clean -
Excellent work! I appreciated the dialog exchanged stayed on the job at hand. Very pleased so far and would highly recommend TerraFirma to anyone needing such services! Thank you!

We had a difficult time getting a company to follow through to repair our sidewalks. They would not show up or came and never called back.
So I was glad when TerraFirma called back right away and came out for a estimate. Ken did a great job and I don't worry about neighbors falling.

Very professional organization. It was from the estimate process to completion. If anyone has a concrete leveling project I recommend this company 100%.

So I had Jorge as a Forman with Juan, Manuel, Kevin, Zach, and Daniel.
First off, Jorge did an excellent job of communicating the process, explaining materials he was using, and setting up the sump online system with my wife (it was the first time he'd installed this particular sump, so the set up was new to him as well).
Secondly, When he was done, even though it was Friday night and I know he wanted to get back home, he chatted with my wife and I and was very pleasant and positive. I believe he said he's been there for four years and also said it was a great company to work for. I also work in the construction industry and was generally curious about the company. I could tell he was sincere.
Lastly, To say they worked hard was an extreme understatement; they had to haul in by hand 5 gallon buckets of concrete and haul out all the jackhammering they did to get the foundation flood protection as well as the sump set. No standing around. No cell phone use. Just solid work. Jorge's crew was friendly enough, but they were no-nonsense and left the up front communication to him.

The cost wasn't cheap, but we went with Terra Firma strictly on reputation. We live about 75 miles out of PDX, and to get the job done, they sent out an additional crew for a crucial piece of the work. I would say, despite the cost (and it's not like they were ripping me off, it was just a costly project), I got my money's worth based on what I saw from the labor intensity. I really can't believe how much they did in such little time. They said "one day", and by God they made it happen. They had to hammer out approximately a 75' long, 8" wide by 10" deep trench along the inner concrete foundation of my house, hammer out and install a sump, then core out, install and set a discharge conduit about 12 feet outside of my house. Not a small task for a day's work.

My only nitpick would be there was a small amount of dust left over from the work, despite the very elaborate taping and containment plastic they used (which was a LOT). They did great of taping everything and covering floors, etc. I was concerned about silica, and Jorge told me they would use a vacuum shroud for the hammering process, which I assume was done, but was not at home for that phase of the process. My wife has asthma, so dust is our nemesis!

This is one of those projects that you hope you don't have to use (flood prevention), but a small part of me wants to have water trickle in to see the efficacy of the work. Time will tell!
Until then, thank you Jorge and crew for kicking some ass, and getting a good tackle on our flood prevention!